How fast you answer calls and messages for restaurants

In the works

We haven't finished writing the rubric for this one, so it won't appear in your comparison yet. It's here so you know what's coming — and the advice below still holds if you want to get ahead of it.

#17 · RESTAURANTS

Why it matters here

You can win every other comparison on this list and still lose the job to whoever answered. This is usually the cheapest thing to fix and the most expensive to ignore.

Someone's hungry, nearby, and scrolling. They're looking at your photos, today's hours, and whether the menu loads. Anything missing and they're at the next place on the list.

What Kerby looks at

Whether calls get answered in business hours

Whether messages and form enquiries get a reply at all

How long the competitor takes

What decides it for restaurants

Hours that are right, including holidays

Food photos that look like your food

A menu that opens on a phone without pinching

This one is compared on the same rubric for every trade. We haven't written restaurants-specific benchmarks for it yet.

← Everything for restaurants

Three ways to start

Want to know where you actually stand?

None of this is worth much until it's your business next to the one down the street — with how fast you answer calls and messages measured, not guessed.

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