How fast you answer calls and messages for roofers

In the works

We haven't finished writing the rubric for this one, so it won't appear in your comparison yet. It's here so you know what's coming — and the advice below still holds if you want to get ahead of it.

#17 · ROOFERS

Why it matters here

You can win every other comparison on this list and still lose the job to whoever answered. This is usually the cheapest thing to fix and the most expensive to ignore.

Nobody shops for a roofer casually. It's usually a leak, a storm, or an insurance adjuster — and the customer is calling three numbers in a row. What they find in those two minutes decides who gets the job.

What Kerby looks at

Whether calls get answered in business hours

Whether messages and form enquiries get a reply at all

How long the competitor takes

What decides it for roofers

Reviews that mention insurance work and clean-up

Photos of finished roofs, not stock images

Somebody answering the phone the day of the storm

This one is compared on the same rubric for every trade. We haven't written roofers-specific benchmarks for it yet.

← Everything for roofers

Three ways to start

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None of this is worth much until it's your business next to the one down the street — with how fast you answer calls and messages measured, not guessed.

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