Trust · Dimension 12

Questions and answers on your listing

Anyone can answer a question on your Google listing. Including someone who's wrong.

Kerby is built by three founders who've run local businesses themselves. Meet the team →

In the works

We haven't finished writing the rubric for this one, so it won't appear in your comparison yet. It's here so you know what's coming — and the advice below still holds if you want to get ahead of it.

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#12 · QUESTIONS ON MY LISTING

Why it costs you work

The Q&A section sits right on your profile and often goes unread by owners for years. Seeding it with the questions you get on the phone answers them before the call.


What Kerby looks at

Whether questions have been asked and left unanswered
Whether the answers came from you or a stranger
The common questions worth adding yourself

What does this mean for your trade?

The benchmark for “enough” is different for a roofer than a salon. Pick yours.

Three ways to start

Want to know where you actually stand?

None of this is worth much until it's your business next to the one down the street — with questions and answers on your listing measured, not guessed.

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Type your business and we look up what customers actually see. Free to run — a free account opens the result.

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